PIP.VERTRIX terms of use

Effective from: 18.10.2026

1. General

1. These terms set out the rules for using the PIP.VERTRIX (Project Intelligence Platform) platform available at https://vertrix.space (the “Platform”).
2. The Platform is provided by TMS GROUP EUROPE Spółka z ograniczoną odpowiedzialnością, ul. Metalowców 13, 41-500 Chorzów, Poland, KRS 0000284962, NIP 6342647535 (the “Provider”).
3. The Platform is used to manage projects in an organization: a project register, event timeline, tasks, briefings, documents, project correspondence and deadline supervision.
4. Personal data processing and cookies are described in the Privacy policy.

2. Account and access

1. The Platform is used by people given access by their organization: through an e-mail invitation, an import from the Microsoft Entra ID directory or by an organization administrator.
2. Users sign in with a Microsoft account or with an e-mail address and password. The organization may require two-step verification.
3. Users see the projects they lead, have tasks in or were given access to. Access and roles are granted by project leads and organization administrators.
4. Users do not share their password, verification codes or mail add-in tokens. Loss or disclosure must be reported to the organization administrator without delay. An add-in token can be revoked at any time in the Platform.
5. An organization administrator can revoke access or remove a user from the organization. Entries made earlier by the user remain in project history as its documentation.

3. Rules of use

1. Users use the Platform for its intended purpose, in line with the law and the rules of their organization.
2. Users enter data accurately and are responsible for what they add: entries, tasks, documents and saved correspondence.
3. Unlawful content, malicious software and data the organization has no basis to process must not be added. Executables and scripts are rejected on upload.
4. Saving correspondence to a project requires a deliberate action by the user (the mail add-in or a copy to the organization mailbox). Users save only project-related messages.
5. Every change in the Platform is recorded in the audit log with the author's name and date.

4. Availability and backups

1. The Provider makes every effort to keep the Platform running without interruption. Breaks may occur due to updates, maintenance or failures — where possible they are scheduled outside working hours.
2. Each organization's data is backed up daily and backups are kept for 7 days.
3. Using the Platform requires an up-to-date web browser with JavaScript, cookies and browser storage enabled.

5. Support and complaints

1. Problems, questions and complaints are reported to the user's organization administrator or to the Provider in writing at the registered office address: ul. Metalowców 13, 41-500 Chorzów.
2. A report should describe the problem and include contact details. The Provider replies without delay and no later than within 14 days.

6. Final provisions

1. The Provider may change these terms for important reasons, in particular changes in law or Platform features. Users are informed in the Platform or by e-mail.
2. Polish law applies to matters not covered here.